WINSTON-SALEM — After 114 years of working with homeowners and individuals, Piedmont Federal is now providing account services to businesses. “Our customers who have their personal accounts and home mortgages with Piedmont Federal have been asking for us to provide a local option for their small business banking,” said Richard Wagner, Piedmont Federal’s CEO and chairman. “We have the staff, infrastructure and systems in place right here in town to give small businesses a truly local choice for their banking with the same award-winning level of customer service offered with our individual banking products.”

Piedmont Federal developed three new account platforms based on customer input, focus groups, and conversations in the community. PFBusinessConnect is designed for businesses who want the banking essentials and value online/mobile banking channels, while PFBusinessChoice is for businesses who maintain higher balances and activity levels. PFCommunity serves not-for-profit organizations. The features of each account platform came directly from the feedback of businesses and organizations in the area. “Our 114 years of service here in northwest North Carolina have taught us the importance of listening to our customers and neighbors and putting services in place that meet their needs,” said Mike Hauser, Piedmont Federal president and COO.

Piedmont Federal business accounts will provide online/mobile banking, overdraft protection and enhanced security features highly valued by business customers with local staff servicing the accounts. “We know these small businesses and not-for-profit organizations because they are our neighbors; they are the places where we go to shop, dine, and obtain a variety of services,” said Ginger Salt, Piedmont Federal CMO.

The overarching objective with Piedmont Federal’s move into business banking is to allow individual customers to bring their business accounts to a local resource with its headquarters, decision-making, leadership, and focus firmly based in the Piedmont Triad and northwest North Carolina. The new business and community organization accounts are available now at every Piedmont Federal location.