Director of senior services
Published 12:00 am Thursday, January 30, 2020
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Advocacy
The following organizations provide support and assistance for interest groups.
AARP
National — 888-687-2277
NC Chapter — 866-389-5650
Solutions for Independence
Center for Independent Living — 336-767-7060
www.solutionsforindenpendence.org
The Arc of Forsyth County
The Enrichment Center — 336-777-0076
Division of Health Service Regulation
Complaint Hotline — 800-624-3004
www2.ncdhhs.gov/dhsr
Friends of Residents in Long-Term Care
919–782-1530
Mayor’s Council of Persons with Disabilities
336-245-5678
Mental Health Association
336-768-3880
Piedmont Triad Regional Council
Area Agency on Aging
336-904-0300
Winston-Salem State University
Grandparenting Program
336-725-8167
Alzheimer’s and dementia resources
Alzheimer’s Association
National — 800-272-3900
Triad office — 336-285-5920
Clemmons United Methodist Church
Alzheimer’s-Dementia Caregiver’s Support Group
336-766-6375
Duke Family Support Program
Alzheimer’s Support
800-646-2028
http://www.dukefamilysupport.org
Novant Health
Memory Care
336-718-7300
Wake Forest Baptist Health
Memory Counseling Program
336-716-1034
Caregiver/respite care
The following organizations provide short-term breaks for care-givers.
Centenary United Methodist Church
DAYBreak Respite Care
336-724-6311 ext. 1345
ComFor Care Home Care
336-759-7207
www.winston-salem.comforcare.com
Duke Family Support Program
Alzheimer’s Support
800-646-2028
http://www.dukefamilysupport.org
Project C.A.R.E.
Western Piedmont Area Agency on Aging
828-485-4267
www.wpocog.org/area-agency-on-aging
Senior Services — Elizabeth and Tab Williams Adult Day Center
336-724-2155
Senior Services — Family Caregiver Support Program
336-721-6914
Senior Services — Home Care
336-725-0907
The Shepherd’s Center of Greater Winston-Salem
336-748-0217
Counseling
The following organizations provide mental health treatment that include counseling, therapy, education, support groups and medication. Medicare and other insurance providers may cover services.
Associates in Christian Counseling
336-896-0065
Cardinal Innovations Healthcare
ACCESS
800-939-5911
888-581-9988 (Crisis Line)
www.cardinalinnovations.org/centerpoint
CareNet Counseling
Wake Forest Baptist Hospital
336-716-7339
Catholic Charities
336-727-0705
Family Services
336-722-8173
Novant Health Memory Care
336-718-7300
Trellis Supportive Care
Pallative, Hospice & Family Care
336-768-3972
Trinity Center
336-725-3999
Wake Forest Baptist Health
Memory Counseling Program
336-716-1034
Disability-related services
The following organizations offer one of more of the following: activities, assistive devices, advocacy, information and education and help with obtaining/maintaining employment.
Solutions for Independence
Center for Independent Living
336-767-7060
www.solutionsforindependencenc.org
The Arc of Forsyth County
The Enrichment Center
336-777-0076
Cardinal Innovations Healthcare
ACCESS
800-939-5911
www.cardinalinnovations.org/centerpoint
Club Independence
336-716-8007
NC Assistive Technology Program
Raleigh — 919-855-3500
Winston-Salem — 336-716-8030
Social Security Administration
National — 800-722-1213
Winston-Salem — 877-402-0828
Vocational Rehabilitation
Independent Living
Raleigh — 800-689-9090
Winston-Salem — 336-784-2700
Donation centers
The following organizations accept various donated items. To donate items such as walkers or wheelchairs, please view Medical Equipment/Loan Closet section of Directory.
Goodwill Industries
Jonestown Road store — 336-768-9778
Clemmons store — 336-778-2165
Habitat for Humanity Re-Store
(Building materials & housewares)
Winston-Salem store — 336-893-8495
Habitat for Humanity Re-Store
(Building materials & housewares)
Lewisville store — 336-916-2028
IFB Solutions
(Glasses)
336-759-0551
Salvation Army
(Clothing, food & housewares)
336-722-8721 (drop off)
336-723-9552 (pick up)
Sunnyside Ministry
(Clothing, food & housewares)
336-724-7558
Winston-Salem Rescue Mission
(Clothing, furniture & housewares)
336-723-1848
Emergency assistance
The following organizations assist with furniture, clothing, food, shelter and possibly financial assistance for those experiencing emergency situations.
Agape Care and Share Inc.
336-744-4004
American Red Cross
336-724-0511
800-733-2767
Catholic Charities
336-727-0705
Crisis Control Ministry
Winston-Salem — 336-724-7453
Department of Social Services
Adult Intake
336-703-3501
Family Services Domestic Violence
336-723-8125
Lewisville Community Assistance Program
Lewisville residents only
336-945-3203
Salvation Army
(Zip Code 27105 only)
336-722-8721
Winston-Salem Rescue Mission
(Food and clothing)
336-723-1848
Financial management
The following organizations offer one or more of the following: credit counseling, budgeting, financial education and reverse mortgage counseling.
Chapter 13
Personal bankruptcy
336-722—1139
Financial Pathways of the Piedmont
336-896-1191
Legal Aid of NC
Bankruptcy and foreclosure assistance
336-725-9162
Senior Financial Care (60+)
336-896-1328
Food assistance
The following organizations help individuals obtain food or access to food.
Agape Care & Share, Inc.
336-744-4004
http://triaddreamcenter.com/
Catholic Charities
336-727-0705
Clemmons Food Pantry
336-331-3432
Crisis Control Ministry
Winston-Salem — 336-724-7453
Department of Social Services-Food Stamps
336-703-3800
Lewisville Community Assistance Program
336-945-3203 (Lewisville residents only)
Salvation Army
336-722-8721
Senior Services
Meal-on-Wheels (60+) — 336-725-0907
Senior Lunch (60+) — 336-725-0907
Sunnyside Ministry
336-724-7558
Health supportive services
The following organizations provide education and information on specific health conditions. Most services are free though some may require a fee or referral.
Alzheimer’s Association
National — 800-272-3900
Triad office — 336-285-5920
American Cancer Society
National — 800-227-2345
Triad office —336-834-0844
American Diabetes Association
800-342-2383
American Heart Association
336-542-4825
American Lung Association
800-586-4872
American Red Cross
Northwest NC Chapter — 336-724-0511
Toll-free — 800-733-2767
Arthritis Foundation
North Carolina Chapter — 704-802-7536
Cancer Services, Inc.
Cancer patients only
336-760-9983
Cystic Fibrosis Foundation
800-344-4823
Department of Public Health
336-703-3100
www.co.forsyth.nc.us/publichealth
Duke Family Support Program
Project C.A.R.E./Alzheimer’s Support
800-646-2028
http://www.dukefamilysupport.org
Easter Seals UCP of North Carolina
Local office — 336-757-4681
Toll-free — 800-662-7119
Health Supportive Services
Kidney Foundation
National — 800-622-9010
NC office — 704-519-0020
Lupus Foundation of NC
877-849-8271
www/lupus.org
Multiple Sclerosis Society
Carolinas Chapter — 336-299-4136
National — 800-344-4867
NC Brain Injury Association
800-377-1464
NC Stroke Association
336-713-5052
Novant Health
Diabetes & Nutrition Center of Forsyth
336-277-1660
Parkinson Association of the Carolinas
866-903-7275
Trellis Supportive Care
Pallative, Hospice & Family Care
336-768-3972
Wake Forest Baptist Health
Epilepsy Information Service
336-716-4101
Home care assistance
The following organizations provide licensing, information or home care assistance. Home care services may be covered by private pay, long-term care insurance, grant funds, Veterans Administration or Medicaid.
Division of Health Service Regulation
Complaint Hotline
800-624-3004
www2.ncdhhs.gov/dhsr
Senior Services
Help Line
336-724-2040
For a list of home care agencies
Senior Services
Home Care — 336-725-0907
Living-at-Home (CAP-DA) — 336-725-0907
Trellis Supportive Care
Pallative, Hospice & Family Care
336-768-3972
Home modification and major repairs
The following organizations provide grants, loans or free home modifications or repairs for low-income individuals who meet requirements.
Forsyth County Housing Program
336-703-2680
Piedmont Triad Regional Council
Weatherization
336-904-0300
Vocational Rehabilitation
Independent Living
336-784-2700
Winston-Salem Community and Business Development
336-727-8000
Home repairs — minor
The following organizations offer assistance with simple handyman type services such as installation of grab bars or hand rails, replacing light bulbs or air filters at no cost. Some agencies may request a contribution to assistance with materials.
NC Baptist Aging Ministry (NCBAM)
877-506-2226
The Shepherd’s Center of Greater Winston-Salem
Handyman Program
336-748-0217
Housing
The following organizations offer assistance with home-buying, home ownership counseling, rentals and placement in care facilities.
Department of Social Services
Adult Placement
336-703-3501
Forsyth County Housing Program
336-703-2680
Senior Services
Help Line
336-724-2040
For a list of other senior housing options
Housing — temporary
The following organizations provide temporary housing or housing assistance to those in need. Some may be gender- or situation-specific housing.
American Red Cross
336-724-0511 (disaster only)
Bethesda Center for Homeless
For men or women
336-722-9951
Family Services
Domestic Violence
336-723-8125
Salvation Army
For women and families
336-722-8721
Samaritan Ministries
For men
336-748-1962
ID cards/licenses/records
The following organizations provide public records, identification cards, licenses and vehicle tags. The ID cards distributed at W-S Recreation and Parks and NC DMV (over 70) are free.
Forsyth County Register of Deeds
Public Records
336-703-2700
License Plate Agency
Winston-Salem — 336-725-2795
NC Driver’s License Division
FREE Senior Citizen’s ID card (must be 70+)
North Patterson Avenue — 336-761-2259
Silas Creek Parkway — 336-761-2258
NC Senior Tarheel Discount Card
Shepherd’s Center of Greater Winston-Salem
336-748-0217
Winston-Salem Recreation and Parks
Free Senior Citizen’s ID card (must be 60+)
336-727-8000
Insurance information
The following organizations offer free counseling and education related to health insurance options.
Department of Social Services
Medicaid
336-703-3503
Medicare
800-633-4227
NC Department of Insurance
Consumer Hotline
855-408-1212
NC Division of Medical Assistance
Medicaid
919-855-4100
888-245-0179
Senior Financial Care
SHIIP counselors
336-896-1328
Senior’s Health Insurance Information Program (SHIIP)
855-408-1212
The Shepherd’s Center of Greater Winston-Salem
SHIIP counseling
336-748-0217
Long-term care facilities
The following organizations provide information on facility quality, payment options and licensing.
Department of Social Services
Medicaid
336-703-3502
Medicare
Nursing Home Ratings
800-633-4227
NC Department of Insurance
919-807-6140
http://www.ncdoi.com/se/documents/ccrc?ccrclist.pdf
NC Division of Health Service Regulation
Complaint Hotline
800-624-3004
www2.ncdhhs.gov.dhsr
Piedmont Triad Regional Council
Area Agency on Aging (Ombudsman Program)
336-904-0300
Senior Services
Help Line
336-724-2040
For a complete list of facilities
Medical centers
The following organizations provide a full array of medical services.
Novant Health Forsyth Medical Center
Information
336-718-5000
Novant Health Clemmons Medical Center
Information
336-893-1000
Wake Forest Baptist Health
Information
336-716-2011
Wake Forest Baptist Health-Davie Medical Center
Information
336-998-1300
Medical equipment and loan closets
The following organizations loan medical equipment, based on availability, such as walkers, wheelchairs or tub benches to assist a person’s ability to live independently. Equipment that is medically necessary and ordered by a physician may be partially covered by Medicare or other insurance.
Cancer Services, Inc.
Cancer patients only
336-760-9983
NC Assistive Technology Project
To try assistive equipment before purchase
336-716-8030
Senior Services
Help Line
336-724-2040
For a list of medical equipment companies
Medical services
The following organizations offer education, evaluations, medical care and rehabilitation services.
Forsyth County Department of Public Health
336-703-3100
www.co.forsyth.nc.us/publichealth
Prescription assistance
The following organizations provide information and/or assistance with obtaining prescription medications for eligible individuals.
Cancer Services, Inc.
Cancer patients only
336-760-9983
Community Care Center
336-723-7904
Crisis Control Ministry
Winston-Salem 336-724-7453
Social Security Administration
(Ask for “Extra Help Program”)
Local 877-402-0828
National 800-722-1213
Recreation and self-enrichment
The following organizations offer one or more of the following activities; cultural events, education exercise and socialization.
Arts Council Theatre
336-722-2585
Forsyth County Cooperative Extension
336-703-2850
Forsyth County Public Library
Adult Outreach
336-703-2903
Jack Warren Park
440 Lewisville-Clemmons Road, Lewisvill
Walking Trail and More
Joanie Moser Park
601 Lewisville-Clemmons Road, Clemmons
Walking Trail, Pickleball Courts and More
Sawtooth School for Visual Art
336-723-7395
Senior Services
Senior Lunch
336-725-0907
The Shepherd’s Center of Greater Winston-Salem
336-748-0217
The Stevens Center
336-721-1945
Tanglewood Park
4061 Clemmons Road, Clemmon
Walking Trails, Golf and More
Village Point Lake and Greenway
6610 Village Point Drive, Clemmons
Fishing and Walking Trail
Wake Forest Baptist Health
Aquatics Program
336-713-8190
www.wakehealth.edu/aquatic-programs
Wake Forest Baptist Health
Best Health
336-713-2378
Winston-Salem Symphony
336-725-1035
YMCA
Jerry Long Family — 336-712-2000
Robinhood Road Family — 336-251-1090
Social Security benefits
The following organizations assist with understanding and applying for benefits.
Campbell Disability Center
336-995-5746
Disability Advocates of NWNC
Disability filing
336-760-9600
Social Security Administration
National 800-772-1213
Local Office 877-402-0828
Support groups
The following organizations offer education, friendship and opportunities to share with others who are going through similar experiences.
Solutions for Independence
Center for Independent Living
(Disability Peer Support)
336-767-7060
www.solutionsforindependence.org
Alzheimer’s Association
Local chapter — 336-285-5920
National — 800-272-3900
Cancer Services, Inc.
336-760-9983
Family Services
Domestic Violence
336-722-8173
Lupus Foundation of NC 24-hour hotline
877-849-8271
Mental Health Association
336-768-3880
Multiple Sclerosis Society
Greater Carolinas Chapter
Local office — 336-299-4136
National — 800-344-4867
Parkinson Association of the Carolinas
Local — 336-972-7091
North Carolina — 886-903-7275
Senior Services
Help Line
336-724-2040
For a complete list of support groups
Senior Services
Elizabeth and Tab Williams Adult Day Center
336-724-2155
Trellis Supportive Care
Palliative, Hospice & Family Care
336-768-3972
Taxes
The following organizations provide assistance related to local, state and federal taxes.
AARP
www.aarp.org/money/taxes/aarp_taxaide/
The Experiment is Self-Reliance, INC. (ESR)
Volunteer Income Tax Assistance (VITA)
336-722-9400
Forsyth County Tax Office
336-703-2300
IRS
Local office — 336-659-2740
National — 800-829-1040
NC Department of Revenue
State tax information
336-661-6800
877-252-3052
Transportation
The following organizations provide volunteer or publicly funded assistance to elderly or disabled individuals with transportation needs. Advance notice required.
American Cancer Society
Local chapter — 336-834-0844
National — 800-227-2345
Clemmons Transportation Ministry
Groceries, medical (for Clemmons residents)
336-766-6486
Lewisville Transportation Ministry
Groceries, medical (for Lewisville residents)
336-945-3203
Utility assistance
The following organizations offer assistance with utilities such as power, phone and gas.
Crisis Control Ministry
Winston-Salem — 336-724-7453
Department of Social Services
Utility assistance
336-703-3800
www.co.forsyth.nc.us/dss/team_energy-
Victim assistance services
The following organizations provide assistance and support to victims of domestic violence, abuse and neglect and/or other crimes.
Forsyth County Sheriff’s Department
Non-emergency
336-727-2112
Legal Aid of NC
Domestic Violence
336-725-9162
Volunteer opportunities
The following organizations offer volunteer opportunities for a variety of interests, time and skills. Many of the organizations rely heavily on volunteers for their daily operations and carrying out their mission.
Solutions for Independence
Center for Independent Living
336-767-7060
www.solutionsforindependencenc.org
American Red Cross
Northwest NC Chapter
Local — 336-679-7225
National — 800-733-2767
Crossnore School & Children’s Home
336-721-7600
Clemmons Food Pantry
336-331-3432
Novant Health
336-718-5738
Novant Health Clemmons Medical Center
336-893-1000
Family Services
336-722-8173
Salvation Army
336-723-6366
Samaritan Ministries
336-748-1962
Senior Services
336-725-0907
Senior’s Health Insurance Information Program (SHIIP)
The Shepherd’s Center of Greater Winston-Salem
336-748-0217
Trellis Supportive Care
Palliative, Hospice & Family Care
336-768-3972
Wake Forest Baptist Health
336-713-3514
Wake Forest Baptist Health-Davie Medical Center
336-998-1300
Winston-Salem Rescue Mission
336-723-1848
Winston-Salem Symphony Encore
336-725-1035
Winston-Salem Urban League
336-717-1223
YMCA
Adult Literacy Initiative
336-727-9850
Voter registration
The following organization assists individuals with registering to vote, identifying voting sites and information on elections.
Forsyth County Board of Elections
336-703-2800
www.co.forsyth.nc.us/elections
