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Director of senior services

Advocacy

The following organizations provide support and assistance for interest groups.

AARP

National — 888-687-2277

NC Chapter — 866-389-5650

www.aarp.org

Solutions for Independence

Center for Independent Living — 336-767-7060

www.solutionsforindenpendence.org

The Arc of Forsyth County

The Enrichment Center — 336-777-0076

www.enrichmentarc.org

Division of Health Service Regulation

Complaint Hotline — 800-624-3004

www2.ncdhhs.gov/dhsr

Friends of Residents in Long-Term Care

919782-1530

www.forltc.org

Mayor’s Council of Persons with Disabilities

336-245-5678

www.ci.winston-salem.nc.us

Mental Health Association

336-768-3880

www.triadmentalhealth.org

Piedmont Triad Regional Council

Area Agency on Aging

336-904-0300

www.ptrc.org

Winston-Salem State University

Grandparenting Program

336-725-8167

www.wssu.edu

Alzheimer’s and dementia resources

Alzheimer’s Association

National — 800-272-3900

Triad office — 336-285-5920

www.alz.org

Clemmons United Methodist Church

Alzheimer’s-Dementia Caregiver’s Support Group

336-766-6375

Duke Family Support Program

Alzheimer’s Support

800-646-2028

http://www.dukefamilysupport.org

Novant Health

Memory Care

336-718-7300

www.novanthealth.org

Wake Forest Baptist Health

Memory Counseling Program

336-716-1034

www.wakehealth.edu

Caregiver/respite care

The following organizations provide short-term breaks for care-givers.

Centenary United Methodist Church

DAYBreak Respite Care

336-724-6311 ext. 1345

www.centenary-ws.org

ComFor Care Home Care

336-759-7207

www.winston-salem.comforcare.com

Duke Family Support Program

Alzheimer’s Support

800-646-2028

http://www.dukefamilysupport.org

Project C.A.R.E.

Western Piedmont Area Agency on Aging

828-485-4267

www.wpocog.org/area-agency-on-aging

Senior Services — Elizabeth and Tab Williams Adult Day Center

336-724-2155

www.seniorservicesinc.org

Senior Services — Family Caregiver Support Program

336-721-6914

www.seniorservicesinc.org

Senior Services — Home Care

336-725-0907

www.seniorservicesinc.org

The Shepherd’s Center of Greater Winston-Salem

336-748-0217

www.shepherdscenter.org

Counseling

The following organizations provide mental health treatment that include counseling, therapy, education, support groups and medication. Medicare and other insurance providers may cover services.

Associates in Christian Counseling

336-896-0065

www.christiancounseling.org

Cardinal Innovations Healthcare

ACCESS 

800-939-5911

888-581-9988 (Crisis Line)

www.cardinalinnovations.org/centerpoint

CareNet Counseling

Wake Forest Baptist Hospital

336-716-7339

www.carenetnc.org

Catholic Charities

336-727-0705

www.ccdoc.org

Family Services

336-722-8173

www.familyservicesforsyth.org

Novant Health Memory Care

336-718-7300

www.novanthealth.org

Trellis Supportive Care

Pallative, Hospice & Family Care

336-768-3972

www.trellissupport.org

Trinity Center

336-725-3999

www.trinitycenterinc.com

Wake Forest Baptist Health

Memory Counseling Program

336-716-1034

www.wakehealth.edu

Disability-related services

The following organizations offer one of more of the following: activities, assistive devices, advocacy, information and education and help with obtaining/maintaining employment.

Solutions for Independence

Center for Independent Living

336-767-7060

www.solutionsforindependencenc.org

The Arc of Forsyth County

The Enrichment Center

336-777-0076

www.enrichmentarc.org

Cardinal Innovations Healthcare

ACCESS

800-939-5911

www.cardinalinnovations.org/centerpoint

Club Independence

336-716-8007

www.wakehealth.edu

NC Assistive Technology Program

Raleigh — 919-855-3500

Winston-Salem — 336-716-8030

www.ncdhhs.gov

Social Security Administration

National — 800-722-1213

Winston-Salem — 877-402-0828

www.ssa.gov

Vocational Rehabilitation

Independent Living

Raleigh — 800-689-9090

Winston-Salem — 336-784-2700

www.ncdhhs.gov/dvrs

Donation centers

The following organizations accept various donated items. To donate items such as walkers or wheelchairs, please view Medical Equipment/Loan Closet section of Directory.

Goodwill Industries

Jonestown Road store — 336-768-9778

Clemmons store — 336-778-2165

www.goodwillwnc.org

Habitat for Humanity Re-Store

(Building materials & housewares)

Winston-Salem store — 336-893-8495

Habitat for Humanity Re-Store

(Building materials & housewares)

Lewisville store — 336-916-2028 

www.habitatforsyth.org

IFB Solutions

(Glasses)

336-759-0551

www.wsifb.com

Salvation Army

(Clothing, food & housewares)

336-722-8721 (drop off)

336-723-9552 (pick up)

www.salvationarmyusa.org

Sunnyside Ministry

(Clothing, food & housewares)

336-724-7558

www.sunnysideministry.org

Winston-Salem Rescue Mission

(Clothing, furniture & housewares)

336-723-1848

www.wsrescue.org

Emergency assistance

The following organizations assist with furniture, clothing, food, shelter and possibly financial assistance for those experiencing emergency situations.

Agape Care and Share Inc.

336-744-4004

http://triaddreamcenter.com

American Red Cross

336-724-0511

800-733-2767

www.redcross.org

Catholic Charities

336-727-0705

www.ccdoc.org

Crisis Control Ministry

Winston-Salem — 336-724-7453

www.crisiscontrol.org

Department of Social Services

Adult Intake

336-703-3501

www.co.forsythnc.us/dss

Family Services Domestic Violence

336-723-8125

www.familyservicesforsyth.org

Lewisville Community Assistance Program

Lewisville residents only

336-945-3203

www.lewisvilleumc.org

Salvation Army

(Zip Code 27105 only)

336-722-8721

www.salvationarmyusa.org

Winston-Salem Rescue Mission

(Food and clothing)

336-723-1848

www.wsrescue.org

Financial management

The following organizations offer one or more of the following: credit counseling, budgeting, financial education and reverse mortgage counseling.

Chapter 13

Personal bankruptcy

336-722—1139

Financial Pathways of the Piedmont

336-896-1191

www.financialpaths.org

Legal Aid of NC

Bankruptcy and foreclosure assistance

336-725-9162

www.legalaidnc.org

Senior Financial Care (60+)

336-896-1328

www.financialpaths.org

Food assistance

The following organizations help individuals obtain food or access to food.

Agape Care & Share, Inc.

336-744-4004

http://triaddreamcenter.com/

Catholic Charities

336-727-0705

www.ccdoc.org

Clemmons Food Pantry

336-331-3432

Crisis Control Ministry

Winston-Salem — 336-724-7453

www.crisiscontrol.org

Department of Social Services-Food Stamps

336-703-3800

www.co.forsyth.nc.us/dss

Lewisville Community Assistance Program

336-945-3203 (Lewisville residents only)

Salvation Army

336-722-8721

www.salvationarmyusa.org

Senior Services

Meal-on-Wheels (60+) — 336-725-0907

Senior Lunch (60+) — 336-725-0907

www.seniorservicesinc.org

Sunnyside Ministry

336-724-7558

www.sunnysideministry.org

Health supportive services

The following organizations provide education and information on specific health conditions. Most services are free though some may require a fee or referral.

Alzheimer’s Association

National — 800-272-3900

Triad office — 336-285-5920

www.alz.org

American Cancer Society

National — 800-227-2345

Triad office —336-834-0844

www.cancer.org

American Diabetes Association

800-342-2383

www.diabetes.org

American Heart Association

336-542-4825

www.heart.org

American Lung Association

800-586-4872

www.lung.org

American Red Cross

Northwest NC Chapter — 336-724-0511

Toll-free — 800-733-2767

www.redcross.org

Arthritis Foundation

North Carolina Chapter — 704-802-7536

www.arthritis.org

Cancer Services, Inc.

Cancer patients only

336-760-9983

www.cancerservicesonline.org

Cystic Fibrosis Foundation

800-344-4823

www.cff.org

Department of Public Health

336-703-3100

www.co.forsyth.nc.us/publichealth

Duke Family Support Program

Project C.A.R.E./Alzheimer’s Support

800-646-2028

http://www.dukefamilysupport.org

Easter Seals UCP of North Carolina

Local office — 336-757-4681

Toll-free — 800-662-7119

www.nc.eastersealsucp.com

Health Supportive Services

Kidney Foundation

National — 800-622-9010

NC office — 704-519-0020

www.kidney.org

Lupus Foundation of NC

877-849-8271

www/lupus.org

Multiple Sclerosis Society

Carolinas Chapter — 336-299-4136

National — 800-344-4867

www.nationalmssociety.org

NC Brain Injury Association

800-377-1464

www.bianc.net

NC Stroke Association

336-713-5052

www.ncstroke.org

Novant Health

Diabetes & Nutrition Center of Forsyth

336-277-1660

www.novanthealth.org

Parkinson Association of the Carolinas

866-903-7275

www.parkinsonassociation.org

Trellis Supportive Care

Pallative, Hospice & Family Care

336-768-3972

www.trellissupport.org

Wake Forest Baptist Health

Epilepsy Information Service

336-716-4101

www.wakehealth.edu

Home care assistance

The following organizations provide licensing, information or home care assistance. Home care services may be covered by private pay, long-term care insurance, grant funds, Veterans Administration or Medicaid.

Division of Health Service Regulation

Complaint Hotline

800-624-3004

www2.ncdhhs.gov/dhsr

Senior Services

Help Line

336-724-2040

For a list of home care agencies

www.seniorservicesinc.org

Senior Services

Home Care — 336-725-0907

Living-at-Home (CAP-DA) — 336-725-0907

www.seniorserviceinc.org

Trellis Supportive Care

Pallative, Hospice & Family Care

336-768-3972

www.trellissupport.org

Home modification and major repairs

The following organizations provide grants, loans or free home modifications or repairs for low-income individuals who meet requirements.

Forsyth County Housing Program

336-703-2680

www.forsyth.cc/housing

Piedmont Triad Regional Council

Weatherization

336-904-0300

www.ptrc.org

Vocational Rehabilitation

Independent Living

336-784-2700

www.ncdhhs.gov/dvrs

Winston-Salem Community and Business Development

336-727-8000

www.cityofws.org

Home repairs — minor

The following organizations offer assistance with simple handyman type services such as installation of grab bars or hand rails, replacing light bulbs or air filters at no cost. Some agencies may request a contribution to assistance with materials.

NC Baptist Aging Ministry (NCBAM)

877-506-2226

www.ncbam.org

The Shepherd’s Center of Greater Winston-Salem

Handyman Program

336-748-0217

www.shepherdscenter.org

Housing

The following organizations offer assistance with home-buying, home ownership counseling, rentals and placement in care facilities.

Department of Social Services

Adult Placement

336-703-3501

www.co.forsyth.nc.us/DSS

Forsyth County Housing Program

336-703-2680

www.forsyth.cc/housing

Senior Services

Help Line

336-724-2040

For a list of other senior housing options

www.seniorserviceinc.org

Housing — temporary

The following organizations provide temporary housing or housing assistance to those in need. Some may be gender- or situation-specific housing.

American Red Cross

336-724-0511 (disaster only)

www.redcross.org

Bethesda Center for Homeless

For men or women

336-722-9951

www.bethesdacenter.org

Family Services

Domestic Violence

336-723-8125

www.familyservicesforsyth.org

Salvation Army

For women and families

336-722-8721

www.salvationarmyusa.org

Samaritan Ministries

For men

336-748-1962

www.samaritanforsyth.org

ID cards/licenses/records

The following organizations provide public records, identification cards, licenses and vehicle tags. The ID cards distributed at W-S Recreation and Parks and NC DMV (over 70) are free.

Forsyth County Register of Deeds

Public Records

336-703-2700

www.co.forsyth.nc.us/rod

License Plate Agency

Winston-Salem — 336-725-2795

www.ncdot.org/dmv

NC Driver’s License Division

FREE Senior Citizen’s ID card (must be 70+)

North Patterson Avenue — 336-761-2259

Silas Creek Parkway — 336-761-2258

www.ncdot.org/dmv

NC Senior Tarheel Discount Card

Shepherd’s Center of Greater Winston-Salem

336-748-0217

www.shepherdscenter.org

Winston-Salem Recreation and Parks

Free Senior Citizen’s ID card (must be 60+)

336-727-8000

www.cityofws.org

Insurance information

The following organizations offer free counseling and education related to health insurance options.

Department of Social Services

Medicaid

336-703-3503

www.co.forsyth.nc.us/dss

Medicare

800-633-4227

www.medicare.gov

NC Department of Insurance

Consumer Hotline

855-408-1212

www.ncdoi.com

NC Division of Medical Assistance

Medicaid

919-855-4100

888-245-0179

www.ncdhhs.gov/dma

Senior Financial Care

SHIIP counselors

336-896-1328

www.financialpaths.org

Senior’s Health Insurance Information Program (SHIIP)

855-408-1212

www.ncshiip.com

The Shepherd’s Center of Greater Winston-Salem

SHIIP counseling

336-748-0217

www.shepherdscenter.org

Long-term care facilities

The following organizations provide information on facility quality, payment options and licensing.

Department of Social Services

Medicaid

336-703-3502

www.co.forsyth.nc.us/dss

Medicare

Nursing Home Ratings

800-633-4227

www.medicare.gov

NC Department of Insurance

919-807-6140

http://www.ncdoi.com/se/documents/ccrc?ccrclist.pdf

NC Division of Health Service Regulation

Complaint Hotline

800-624-3004

www2.ncdhhs.gov.dhsr

Piedmont Triad Regional Council

Area Agency on Aging (Ombudsman Program)

336-904-0300

www.ptrc.org

Senior Services

Help Line

336-724-2040

For a complete list of facilities

www.seniorservicesinc.org

Medical centers

The following organizations provide a full array of medical services.

Novant Health Forsyth Medical Center

Information

336-718-5000

Novant Health Clemmons Medical Center

Information

336-893-1000

www.novanthealth.org

Wake Forest Baptist Health

Information

336-716-2011

Wake Forest Baptist Health-Davie Medical Center

Information

336-998-1300

www.wakehealth.edu

Medical equipment and loan closets

The following organizations loan medical equipment, based on availability, such as walkers, wheelchairs or tub benches to assist a person’s ability to live independently. Equipment that is medically necessary and ordered by a physician may be partially covered by Medicare or other insurance.

Cancer Services, Inc.

Cancer patients only

336-760-9983

www.cancerservicesonline.org

NC Assistive Technology Project

To try assistive equipment before purchase

336-716-8030

www.ncdhhs.gov

Senior Services

Help Line

336-724-2040

For a list of medical equipment companies

www.seniorservicesinc.org

Medical services

The following organizations offer education, evaluations, medical care and rehabilitation services.

Forsyth County Department of Public Health

336-703-3100

www.co.forsyth.nc.us/publichealth

Prescription assistance

The following organizations provide information and/or assistance with obtaining prescription medications for eligible individuals.

Cancer Services, Inc.

Cancer patients only

336-760-9983

www.cancerservicesonline.org

Community Care Center

336-723-7904

www.cccforsyth.org

Crisis Control Ministry

Winston-Salem           336-724-7453

www.crisiscontrol.org

Social Security Administration

(Ask for “Extra Help Program”)

Local                            877-402-0828

National                       800-722-1213

www.ssa.gov

Recreation and self-enrichment

The following organizations offer one or more of the following activities; cultural events, education exercise and socialization.

Arts Council Theatre

336-722-2585

www.intothearts.org

Forsyth County Cooperative Extension

336-703-2850

www.co.forsyth.nc.us/ces

Forsyth County Public Library

Adult Outreach

336-703-2903

www.forsyth.cc/Library

Jack Warren Park

440 Lewisville-Clemmons Road, Lewisvill

Walking Trail and More

Joanie Moser Park

601 Lewisville-Clemmons Road, Clemmons

Walking Trail, Pickleball Courts and More

Sawtooth School for Visual Art

336-723-7395

www.sawtooth.org

Senior Services

Senior Lunch

336-725-0907

www.seniorservicesinc.org

The Shepherd’s Center of Greater Winston-Salem

336-748-0217

www.shepherdscenter.org

The Stevens Center

336-721-1945

www.uncsa.edu/stevenscenter

Tanglewood Park

4061 Clemmons Road, Clemmon

Walking Trails, Golf and More

Village Point Lake and Greenway

6610 Village Point Drive, Clemmons

Fishing and Walking Trail

Wake Forest Baptist Health

Aquatics Program

336-713-8190

www.wakehealth.edu/aquatic-programs

Wake Forest Baptist Health

Best Health

336-713-2378

www.wakehealth.edu/besthealth

Winston-Salem Symphony

336-725-1035

www.wssymphony.org

YMCA

Jerry Long Family — 336-712-2000

Robinhood Road Family — 336-251-1090

www.ymcanwnc.org

Social Security benefits

The following organizations assist with understanding and applying for benefits.

Campbell Disability Center

336-995-5746

www.campbelldc.com

Disability Advocates of NWNC

Disability filing

336-760-9600

Social Security Administration

National                    800-772-1213

Local Office              877-402-0828

www.ssa.gov

Support groups

The following organizations offer education, friendship and opportunities to share with others who are going through similar experiences.

Solutions for Independence

Center for Independent Living

(Disability Peer Support)

336-767-7060

www.solutionsforindependence.org

Alzheimer’s Association

Local chapter — 336-285-5920

National — 800-272-3900

www.alz.org

Cancer Services, Inc.

336-760-9983

www.cancerservicesonline.org

Family Services

Domestic Violence

336-722-8173

www.familyservicesforsyth.org

Lupus Foundation of NC 24-hour hotline

877-849-8271

www.lupus.org

Mental Health Association

336-768-3880

www.triadmentalhealth.org

Multiple Sclerosis Society

Greater Carolinas Chapter

Local office — 336-299-4136

National — 800-344-4867

www.nationalmssociety.org

Parkinson Association of the Carolinas

Local — 336-972-7091

North Carolina — 886-903-7275

www.parkinsonassociation.org

Senior Services

Help Line

336-724-2040

For a complete list of support groups

www.seniorservicesinc.org

Senior Services

Elizabeth and Tab Williams Adult Day Center

336-724-2155

www.seniorservicesinc.org

Trellis Supportive Care

Palliative, Hospice & Family Care

336-768-3972

www.trellissupport.org

Taxes

The following organizations provide assistance related to local, state and federal taxes.

AARP

www.aarp.org/money/taxes/aarp_taxaide/

The Experiment is Self-Reliance, INC. (ESR)

Volunteer Income Tax Assistance (VITA)

336-722-9400

www.eisr.org

Forsyth County Tax Office

336-703-2300

www.forsyth.cc/tax

IRS

Local office — 336-659-2740

National — 800-829-1040

www.irs.gov

NC Department of Revenue

State tax information

336-661-6800

877-252-3052

www.ncdor.gov

Transportation

The following organizations provide volunteer or publicly funded assistance to elderly or disabled individuals with transportation needs. Advance notice required.

American Cancer Society

Local chapter — 336-834-0844

National — 800-227-2345

www.cancer.org

Clemmons Transportation Ministry

Groceries, medical (for Clemmons residents)

336-766-6486

www.cfbctoday.org

Lewisville Transportation Ministry

Groceries, medical (for Lewisville residents)

336-945-3203

www.lewisvilleumc.org

Utility assistance

The following organizations offer assistance with utilities such as power, phone and gas.

Crisis Control Ministry

Winston-Salem — 336-724-7453

www.crisiscontrol.org

Department of Social Services

Utility assistance

336-703-3800

www.co.forsyth.nc.us/dss/team_energy-

Victim assistance services

The following organizations provide assistance and support to victims of domestic violence, abuse and neglect and/or other crimes.

Forsyth County Sheriff’s Department

Non-emergency

336-727-2112

www.co.forsyth.nc.us/sheriff

Legal Aid of NC

Domestic Violence

336-725-9162

www.legalaidnc.org

Volunteer opportunities

The following organizations offer volunteer opportunities for a variety of interests, time and skills. Many of the organizations rely heavily on volunteers for their daily operations and carrying out their mission.

Solutions for Independence

Center for Independent Living

336-767-7060

www.solutionsforindependencenc.org

American Red Cross

Northwest NC Chapter

Local — 336-679-7225

National — 800-733-2767

www.redcross.org

Crossnore School & Children’s Home

336-721-7600

www.crossnore.org

Clemmons Food Pantry

336-331-3432

www.clemmonsfoodpantry.com

Novant Health

336-718-5738

www.novanthealth.org

Novant Health Clemmons Medical Center

336-893-1000

www.novanthealth.org

Family Services

336-722-8173

www.familyservicesforsyth.org

Salvation Army

336-723-6366

www.salvationarmyusa.org

Samaritan Ministries

336-748-1962

www.samaritanforsyth.org

Senior Services

336-725-0907

www.seniorservicesinc.org

Senior’s Health Insurance Information Program (SHIIP)

The Shepherd’s Center of Greater Winston-Salem

336-748-0217

www.shepherdscenter.org

Trellis Supportive Care

Palliative, Hospice & Family Care

336-768-3972

www.trellissupport.org

Wake Forest Baptist Health

336-713-3514

www.wakehealth.edu/volunteer

Wake Forest Baptist Health-Davie Medical Center

336-998-1300

www.wakehealth.edu/volunteer

Winston-Salem Rescue Mission

336-723-1848

www.rescue.org

Winston-Salem Symphony Encore

336-725-1035

www.wssymphony.org

Winston-Salem Urban League

336-717-1223

www.wsurban.org

YMCA

Adult Literacy Initiative

336-727-9850

www.ymcanwnc.org

Voter registration

The following organization assists individuals with registering to vote, identifying voting sites and information on elections.

Forsyth County Board of Elections

336-703-2800

www.co.forsyth.nc.us/elections