Maintenance continues on Stratford Road water tank 

Published 3:02 pm Thursday, April 1, 2021

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Water customers in the Clemmons and Lewisville areas may experience discolored water as the five-year maintenance inspection of the water tank at 2230 S. Stratford Road nears completion. Work began March 18 and the tank was placed back in service on March 28.

The final steps in this routine process require operating valves in the distribution system that sometimes reverses flow patterns. Notice will be provided when this work is complete. Until that time, customers who experience discolored water that appears red, brown or yellow should refrain from washing clothes to avoid possible staining of light-colored clothing. Although the water may appear discolored, it remains safe for drinking, cooking and bathing.

Crews are performing water quality flushing in the distribution system to reduce the impact on customers. Citizens can help prioritize response efforts by reporting discolored water to City Link at 311 or 336-727-8000. Subscribe to alerts at